“The support provided by the EOS team has been outstanding!”
– IT Director $30B Manufacturing Company
We take pride in providing 24 x 7, world-class technical support and offer a variety of ways in which our customers can get the informed support they need. But, in all honesty, our customers rarely need it! We have a very low volume of open tickets across hundred of thousands of global users and we have an impressive track record for ease of use, ease of configurability and reliability.
Support calls and emails are answered 24 x 7 by the knowledgeable engineers that built the product – not by untrained customer service representatives. During normal office hours our technical support staff are available immediately. Off-hours emergency calls are answered within just a few minutes.
Unified Strategic Portfolio Management designed to optimize business objectives for maximum enterprise value.