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When you (I) find yourselves (myself) in times of trouble …
Question – when you find yourself in times of trouble, which systems come to the mind that can help you? What pain point is it addressing? A sound ODS based portfolio system will clearly articulate the specific set of questions that it can answer for its users.
Give any enterprise a CMDB and it might treat every problem as a config item
Give any enterprise a CMDB and it will treat every problem as a config item. Clients think they are reusing a platform but are actually developing custom code on a platform or accidently creating a monolithic database.